Sign in and reset your password
Sign in
Section titled “Sign in”Open your Rowseta address, for example https://big-brain.rowseta.com. Enter Email and Password, then select Sign in. If Checking you’re human appears, wait for the check to finish and try again. If the check cannot confirm you, follow the message on the form. If the connection fails, check it and try again; your entries stay in the form.
If you have no direct account, ask for an invitation. If you normally open Rowseta from Brightspace, continue there; see Brightspace launch users. If your institution requires single sign-on, use it. Admin sign in is for a direct account where your Organization offers it.
Every direct email and password sign-in needs a second step after the password, including invited accounts and the account created at signup. If you have not set one up, Set up two-step verification opens immediately. There is no skip and no access to app pages until you finish. Select Set up a passkey or Set up an authenticator app, then follow Account security.
At Two-step verification, use one of your saved methods:
- For an authenticator app, enter its current 6-digit code in Code from your authenticator app, then select Verify. A code already used is refused; use the next code from your app.
- For a passkey, select Use your passkey and follow your browser or device prompt. If another method is selected, select Use a passkey instead first. Use your authenticator app instead switches back when available.
- Select Use a backup code, enter one saved code in Backup code, then select Verify. Each of the 10 backup codes works once. With 3 or fewer left, a warning asks you to get new ones from Security; select Continue, then replace your codes.
If you cannot use any method or backup code, select Can’t use any of these? and follow Lost your phone or passkey. If the sign-in step expires, select Back to sign in and start again.
Brightspace launches and embedded widgets do not ask for this second step. Continue opening them from Brightspace.
After too many failed sign-ins, wait for the time shown or use the link in Unlock your Rowseta account within an hour. If this browser tab reports too many attempts, wait, reload and try again. You can also reset your password.
Accept an invitation
Section titled “Accept an invitation”Open the invitation email and select Set your password. Its link works once and expires in seven days. Enter and confirm a password of at least 12 characters, then select Set password. Sign in at your Rowseta address and set up your second step right after the password. Save the backup codes before continuing to Rowseta. If the link was used or expired, ask for another setup email.
Reset your password
Section titled “Reset your password”On sign-in, select Forgot password?, enter your email and select Send reset link. Open the email and select Reset Password within an hour. Enter matching values in New password and Confirm password, then select Reset password. Sign in again with the new password and your second step; your earlier sessions are signed out. Resetting your password does not replace a lost second step. Follow Lost your phone or passkey for that.
If a reset link was used or expired, select Request a new one. If no email arrives, check spam; the confirmation does not reveal whether an account exists. A Brightspace launch user should keep opening Rowseta from Brightspace rather than request a password link.
Edit your own name
Section titled “Edit your own name”Open the user menu (your initials) and select Edit name. The dialog starts with your stored First name and Last name. Enter both names and select Save, or select Cancel to close without saving.
Edit name appears only when your account is eligible: it was invited or created at signup, has no Brightspace link, is not suspended and is not in a staff support view. Brightspace-linked and launch-created people do not see it. Names from single sign-on or an unknown account origin cannot be edited here.
Idle sign-out and session limits
Section titled “Idle sign-out and session limits”App sessions, including sessions opened from Brightspace, end after 60 minutes without activity and at most 12 hours after sign-in. Real clicks, key presses, touches and wheel scrolling on a visible Rowseta page count as activity. Leaving a tab open, background updates and automatic checks do not keep you signed in.
Shortly before idle sign-out, Are you still there? shows a countdown. Select Stay signed in to continue, or Sign out to leave. Near the 12-hour limit, Your session ends soon asks you to save your work and sign in again. OK closes that warning; it does not extend the limit.
After sign-out, Your session ended. explains the reason: You were signed out after 60 minutes without activity. or You were signed out because you have been signed in for 12 hours. Other ended sessions say Sign in again. You cannot dismiss this dialog. Select Sign in to return to the same page after signing in again. From Brightspace, you can open the course link again.
These app limits do not describe embedded widgets or their separate details sessions.
Sign out
Section titled “Sign out”Open the user menu (your initials) and select Sign out. If We could not sign you out. Try again. appears, try again. To check other browsers and end their sessions, open Signed-in devices.
For first access, see Create your Organization or Invitations.
