Organization settings
General settings
Section titled “General settings”Open Settings > General. If you see Settings could not be loaded, select Retry.
Change the Organization name
Section titled “Change the Organization name”Edit Organization name; select Save settings in the Timezone card. Settings saved confirms the change. If saving fails, your changes are kept; select Retry.
Change the timezone
Section titled “Change the timezone”Choose a Timezone, then select Save settings. Report and export timestamps use this timezone, as do renewal, annual term, cancellation and deletion dates in Billing, purchase confirmation and billing emails. LMS Account measurement dates stay in UTC. For report results, a timezone change applies to new results only; existing results keep their saved dates and times.
See your region
Section titled “See your region”Region & compliance shows the region chosen at signup. The Rowseta address in the Organization card cannot be changed. See Data region for region details.
Audit log
Section titled “Audit log”Open Settings > Audit log. See Roles and permissions.
Choose All activity, Data access, Reports, People and roles, Brightspace and LTI or System. Entries record runs, Ran query, exports, widget opens, deletions, shares, Changed report sharing, Tested report as, sign-ins, people/role changes, Brightspace and system activity. Entries are kept for 2 years, then deleted automatically, including deleted reports and removed people. The Organization deletion and purge trail does not expire.
Use Search people, reports, courses, Person, Action and When. For Custom range, set From and To. On phones, Filters reveals Person and Action. Export CSV downloads filtered activity and ends with Note: entries are kept for 2 years.
Share entries name the recipient. Recorded report and person names stay in the entries after the report or person is deleted.
Open entries for sign-in method, report version, parameters, scope, result and duration when recorded. Use All activity for this report or the person’s activity link to filter; Copy event ID helps support. If loading fails, select Retry; your filters remain. For launch refusals, see Fix launch problems; for invalid setup links, create another.
Delete the Organization
Section titled “Delete the Organization”The confirmation dialog says: This ends access to the Organization and cannot be undone. Organization deletion removes operational account data through the applicable deletion processes. Limited Evaluation allowance records and other specifically disclosed retained records remain subject to their stated purposes and retention periods. Read the Privacy Policy and DPA for the governing retention and deletion terms.
For deletion access and default grants, see Roles and permissions.
- In Settings > General, scroll to Danger zone and select Delete account.
- Type the Organization name exactly and select Permanently delete account.
Rowseta shows Deletion request accepted. Taking you to rowseta.com. and opens rowseta.com with the notice We accepted the request to delete your Organization. Access has ended, and removal of stored service data continues in the background. The old Rowseta address then shows No Organization at this address.
Active Owners and Admins receive an email with the subject Organization deletion request accepted, naming the Organization, who requested deletion and when. It says: This email confirms acceptance of the request. It does not confirm that every deletion step has finished. Backups, logs and limited retained records follow the retention and deletion rules in our Privacy Policy and DPA. It also says: Contact support@rowseta.com if you need confirmation of completed return or deletion.
If a sync blocks deletion, wait for it to finish or stop it on Data > Sync, then enter the name again. If Rowseta is still saving work, wait a few minutes before retrying.